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Mediacom Cable TV Service

By Martin Taylor
Published Friday, January 23, 2009 9:42 AM MST

The February 2009 issue of Consumer Reports magazine has their ratings of Internet , phone, and TV service. Mediacom is rated the worst out of 16 TV service companies, which includes both cable and satellite. They get the lowest scores on reliability, channel selection, picture, and sound. Mediacom internet service is rated number 22 out of 25 companies rated. I was told that Mediacom has High Definition service in Phoenix, but not here. It is reported that a subscriber asked about HD service and was told by an employee that, "this is Nogales."

Is that the best explanation for service in Nogales? Considering the frequent increases in rates, are we to believe that Mediacom is providing good service at a reasonable price? My monthly bill is approaching $100 with only basic service and one movie package.

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Comments

Blanca wrote on Feb 22, 2009 9:41 PM:

" You have the worse service I have ever seen...shame on you and your worthless
service! "

Gracy wrote on Feb 7, 2009 6:47 PM:

" I was paying $88 for one digital box and HBO with stars. I switched to Direct TV and I'm paying less than that for 4 rooms and HBO, SHOWTIME and MAX. Receptions is also wayyyyyyyyy better!!! "

MANOLO wrote on Feb 6, 2009 12:33 PM:

" MY CABLE PROVIDER IS MEDIACOM &
MY BILL IS ALMOST $70.00 A MONTH, I REALLY BELIEVE THIS IS A RIPOFF TO PAY THIS MUCH TO SEE THE SAME OLD MOVIES REPEATEDLY SHOWN ON THE ONLY CHANNELS WE
GET TO SEE, I AM REALLY THINKING OF MOVING TO DIRECT TV & SO SHOULD YOU, MAYBE THIS WILL MOTIVATE MEDIACOM TO PROVIDE US BETTER CHANNNEL PRODUCTIONS OR LOWER THEIR UNBELEIVABLE CABLE RATES. "

A M wrote on Feb 6, 2009 12:05 PM:

" Nogales business are control by the BIG FAMILIES. They are the ones who states who comes here and stays. The community can only talked, but if it is not approved by the BIG FAMILIES, nothings happens. This is why Nogales has never grown. "

KARLA wrote on Feb 6, 2009 10:57 AM:

" My mom has 3 days without cable, mediacom hasn't been able to get it up and running. On tuesday they called her from mediacom but like she didn't speak spanish they hung up on her. !!!!! What company hangs up on there customer??.. I have Direct Tv and its the best!! Everybody should change to Direct Tv you will not regret! "

Charles Nogales wrote on Feb 6, 2009 8:29 AM:

" God Bless Mediacom and its monopoly! After the switch to digital (which will not happen officially until June) 48 'regular' channels do not work! Is Mediacom going to reimburse us or give us credit for the channels with poor digital signal or with no signal at all??? Mediacom wanted to get a 'head start' on the switch, but it is really a very lousy 'head start'! "

Had Enough... wrote on Feb 5, 2009 4:06 PM:

" My parents have Mediacom.. they called to have their t.v.s set up...the guy who went out there told them the bran new tv's would not work without a box..mind you these tv's have digital already installed? I went over and programmed the tv's to search for digital channels..IMAGINE what happened... they had tv channels again! What a rip off this company is!! "

UPSET wrote on Feb 5, 2009 4:03 PM:

" I have qwest for my internet provider.. AGAIN.. Only phone provider in Nogi/Rio Rico!
The City needs to figure out how to stop these companies from this monopoly, like Media and Qwest, and allow other carriers. Not only is competition good for all, but maybe this will cause these companies to provide better service. "

Julio wrote on Feb 4, 2009 7:20 PM:

" Another ridiculous milestone for this company yet again. The supposed switch over occured this week, why, no explanation. Bravo to the staff, team, or dept. that made it clear the switch would come several days before. Way to go. I am really supprised Mediacom did not switch everybody on Sunday right before the Super Bowl. "

Manuel wrote on Feb 2, 2009 11:33 PM:

" After moving from San Diego to Nogales I was really shocked that this was the only High Speed Internet Service Provider in the area. It's absolutely ridiculous that this is happening. Maybe just maybe the so called "Big Dogs" of Nogales/ Rio Rico look into this problem and give middle/lower class citizens a chance. But their probrably not worried about it since they are already set for success. Not everyone can afford Satellite or goverment funded internet. "

Jon D wrote on Feb 1, 2009 11:00 AM:

" Maybe you all should negotiate with Mr. Manny Ruiz and Ms. Ortiz and see if you can use the million dollar towers and internet services? They seem to have connections for better services in Nogales. You will just need to pay them some additional finders fees.
Really! If the citizens of Nogales seriously complained about the rip off services they are getting for their hard earned money - maybe, and just maybe, will something change! "

B. R. VILLA wrote on Jan 29, 2009 6:39 PM:

" Yes, Mediacom is my provider for cable and internet, and their internet service is not reliable at all. I always loose the signal when I need it, when I get home from work to do my homerwork, or on the weekends when I need to use the most. "

Charles Nogales wrote on Jan 27, 2009 10:24 PM:

" Yeah, It is one of the most expensive -(being the ONLY cable TV provider in Nogalitos with no competition) in Arizona and a great part of the US. Any other cable company wanting to compete would have to use their infrastructure or spend millions of dollars to deploy new cable runs . Let's ALL switch to DirecTV!!! "

George Wilgers wrote on Jan 24, 2009 11:52 AM:

" That;s why I have DirecTV. "

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